Acceptable Use Policy

Last Updated: September 11, 2026

PicTranslate.net (“Platform,” “we,” “us”) provides image translation and related translation tools. This Acceptable Use Policy (“Policy”) governs content uploaded, processed, published, distributed, or stored through the Platform, and sets out our content standards, reporting process, and enforcement measures. This Policy does not expand the Platform’s current service scope.

Six prohibited content categories (must not be uploaded, processed, or shared): (1) Sexual / NSFW; (2) Violence / gore; (3) Hate speech; (4) CSAM; (5) Deepfakes / impersonation of others; (6) Copyright / trademark infringement.

This Policy complements our Terms of Service and controls acceptable use of content submitted through the image translation Service.

1. Scope

This Acceptable Use Policy (“AUP”) applies to content uploaded, processed, published, distributed, or stored through PicTranslate.net. PicTranslate.net is limited to image translation and related translation tools.

  • Images: Images uploaded for translation and the translated outputs returned by the Service
  • User input: Translation requests, text, uploaded images, and instructions submitted by users

2. Content Standards and Prohibited Categories

PicTranslate.net expressly prohibits uploading, processing, publishing, distributing, or sharing any of the following six categories of content through the Service:

  1. Sexual / NSFW content — nudity, pornography, erotic content, sexually suggestive material, or other adult sexual content
  2. Violence / gore — graphic violence, extreme gore, or content that glorifies severe physical harm
  3. Hate speech — content that attacks or demeans people based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
  4. Child sexual abuse material (CSAM) — any sexual or exploitative content involving minors, including fictional depictions
  5. Deepfakes / impersonation of others — face-swap, deepfake, or face-manipulation content; non-consensual likeness use; impersonating a real person, brand, or organization; or creating deceptive synthetic media of real individuals without authorization
  6. Copyright / trademark infringement — content that infringes intellectual property, trademarks, publicity rights, or other proprietary rights

2.1 Absolute Prohibitions — Zero Tolerance

The following will be actioned immediately upon discovery, and we reserve the right to report to competent authorities:

  • CSAM or any sexual content involving minors
  • Content that promotes or assists terrorism, extremism, or mass violence
  • Guidance for producing weapons of mass destruction
  • Content that incites genocide or ethnic hatred
  • Non-consensual deepfake sexual content of real individuals
  • Any other content that is illegal under applicable law

2.2 Strictly Restricted

  • Violence: only where there is a clear creative, educational, or documentary context that does not glorify real-world harm
  • Politically sensitive or misleading content: content that may mislead the public about real events or persons
  • Medical / legal / financial advice: must not be presented as professional advice and must comply with local regulations

Note: Adult / NSFW content is not permitted on PicTranslate.net, even with age verification. It remains fully prohibited under Category 1 above.

2.3 Other Prohibited Conduct

  • Submitting or spreading false information, rumors, or deceptive content
  • Impersonating real individuals, brands, or institutions
  • Infringing intellectual property, portrait, privacy, or publicity rights
  • Misrepresenting translated or processed content in order to deceive others
  • Bulk uploading or processing spam or fraudulent content
  • Attempting to bypass safety or moderation controls

3. Content Moderation

Content submitted through PicTranslate.net may be screened and reviewed for compliance with this AUP and applicable law.

3.1 Automated Moderation (Real-Time)

  • Upload screening: uploaded images and translation requests may be screened for policy risks before processing
  • Output review: translated or processed content may be checked where safety tooling is available
  • Usage pattern analysis: abnormal upload or processing patterns may be rate-limited or blocked

3.2 Human Review

  • Automatically flagged content may be queued for manual review
  • User reports are reviewed by our trust & safety / support team
  • Reviewers act under confidentiality and content-safety standards

3.3 Periodic Sampling

  • We may periodically sample processed content to assess moderation accuracy
  • We improve filters and blocklists based on findings and reports

3.4 Severity Levels

Level Description Review Action
L1 Critical CSAM, terrorism Auto-block + human confirm Immediate ban + report where required
L2 High Severe policy violations (e.g. deepfake abuse, NSFW, hate) Auto-flag + priority review Remove content + suspend account
L3 Medium General policy violations Human review Warning + removal
L4 Low Minor issues Report-triggered Warning + request to revise

4. Reporting Violations

4.1 When to Report

  • Content or behavior that violates this AUP
  • Suspected CSAM, terrorism, or other critical violations
  • AI impersonation, deepfakes, or infringement of your rights
  • Any uploaded, translated, or processed content you believe is unsafe or unlawful

4.2 Reporting Principles

  • Confidentiality: reporter identity is kept confidential to the extent permitted by law
  • Neutrality: reports are reviewed objectively
  • Anti-abuse: malicious or knowingly false reports may be recorded and acted upon

5. How to Report

Users and third parties may report violating content through any of the following channels:

  • Report / abuse email: hi@pictranslate.net (subject line: AUP Report or Content Abuse)
  • Support email: hi@pictranslate.net
  • What to include: the URL or page where the content appears, a description of the violation, relevant screenshots if available, and (if known) the processing reference, share link, or approximate time of processing

Urgent reports (CSAM, imminent harm, non-consensual deepfake sexual content): email hi@pictranslate.net with subject URGENT — Safety Report. We prioritize these reports.

6. Response Timelines

Violation type Initial response Resolution target
L1 Critical Within 2 hours Within 24 hours
L2 High Within 24 hours Within 3 business days
L3 Medium Within 3 business days Within 7 business days
L4 Low Within 5 business days Within 15 business days

Process: receive report → acknowledge → classify (L1–L4) → review (automated + human as needed) → decide → enforce → notify reporter when appropriate. If more time is needed, we will notify the reporter when practicable.

7. Enforcement Actions

Action Measure Typical use
1. Warning Written warning; require deletion or revision First minor violation
2. Content removal Remove violating content Confirmed L3–L4
3. Feature limits Reduce translation limits or tool access Repeat minor or single L3
4. Account suspension Temporary suspension pending review L2 or cumulative violations
5. Permanent ban Permanent termination of access; unused credits may be forfeited L1 or repeated L2
6. Legal escalation Report to law enforcement and cooperate with investigations Suspected illegal L1 activity

8. Product Examples

PicTranslate.net does not provide a gallery or showcase of generated media. Any product examples using translated content require your optional consent, will be anonymous, and may be removed upon request by emailing hi@pictranslate.net .

9. Appeals

If you disagree with an enforcement decision, you may appeal within 14 days of notice by emailing hi@pictranslate.net with subject AUP Appeal, including your account email, the decision date, and why you believe the decision was incorrect. Appeals are reviewed by a team member who did not make the original decision when practicable. We aim to complete appeal reviews within 10 business days.

10. Policy Updates

  • We may update this AUP as laws, model capabilities, and risk standards change
  • Material changes will be reflected by updating the “Last Updated” date on this page
  • Continued use of the Service after an update constitutes acceptance of the revised AUP

11. Contact

By accessing PicTranslate.net, you acknowledge that you have read and understood this Acceptable Use Policy. You are responsible for content you upload, process, or share through the image translation Service.

Effective 2026